Agenda

Care Managers Forum - sponsored by Relias Learning

Live in Care
10:15 - 11:00 NEC - Hall 3
Presentation
Chief Operating Officer
The Good Care Group

Learn why this long established but relatively unknown care option is now growing to become the model of choice for care providers and their customers alike

How to achieve the outstanding award from the CQC - homecare
11:15 - 12:00 NEC - Hall 3
Presentation
Amber Support Services

Advice from a limited number of providers on how to achieve the coveted outstanding award - how they did it and what advice they would offer to homecare providers looking to improve their rating

Achieving the CQC’s Outstanding Award for Residential Care – how we did it
13:00 - 13:45 NEC - Hall 3
Presentation
Director of Innovation and Delivery
WCS Care Group
Director of Innovation and Delivery
WCS Care Group

Advice from one of a limited number of providers on how to achieve the coveted outstanding award - how they did it and what advice they would offer to residential providers looking to improve their rating

Challenging Inspection Reports - What you can and Can't do
14:15 - 15:00 NEC - Hall 3
Presentation
QualitySolicitors Burroughs Day

If for any reason you wanted to challenge the results of an inspection what are you able to do and what process is involved?

Improving end of life care
15:15 - 16:00
Presentation
Murray Hall Community Trust

When dying at home is not possible, how can you ensure that care home residents receive the best possible end of life care?

MyBusiness Theatre - supported by Care Management Matters

Care sector market report
10:45 - 11:30 NEC - Hall 3
Presentation
Senior Vice President - International
Welltower inc

An economic review of the care sector from the industry’s largest investor with an analysis of how the market is reacting to macro-issues such as Brexit and ongoing austerity budgets.

Panel: Has the care sector got an image problem?
11:45 - 12:30 NEC - Hall 3
Panel
Chief Executive
WCS Care
Director of Marketing and Communications
Skills for Care Director
Executive Director
National Care Forum

The NHS uses over 50,000 nurses from overseas and despite the fact that social care uses over 75,000 overseas care staff the national focus following Brexit was all on the NHS

How does the care sector ensure that it is recognised and listened to on the national level?

 

Chairperson:  Vic Rayner, Executive Director, National Care Forum

Panellists: Barry Lee-Potter, Director of Marketing and Communications, Skills for Care
                     Christine Asbury, Chief Executive,  WCS Care                     

 

Panel: Entrepreneur’s Business School
12:45 - 13:30 NEC - Hall 3
Panel
Executive Chairman
National Care Association
CEO Emeritus
Home Instead Senior Care
CEO
Graham Care
Evermore Founder and Director of Market Innovation
Evermore

Established entrepreneurs who achieved success with very different business models discuss what they would do if they were starting out in the sector today.

Would they aim for self-funders or state funded customers? Where in the UK would they set up? What model would they favour? How would they make their business stand out from the crowd?

Chairperson: Nadra Ahmed OBE, Executive Chairman, National Care Association

Panellists: 
Sara McKee,Founder and Director of Market Innovation, Evermore
Ernie Graham, CEO, Graham Care​
Trevor Brocklebank, CEO Emeritus, Home Instead Senior Care

 

 

Panel: Financial advice - what do the banks think of the care sector?
14:00 - 14:45 NEC - Hall 3
Panel
Executive Chairman
National Care Association
Head of Health and Social Care Sector UK
Clydesdale
Head of Public Sector & Healthcare
Barclays
Regional Director
Future Williams & Glyn / RBS

Leading lenders to the care sector discuss how they are view the overall health of the market, what they see on the horizon for the industry and how they currently assessing applications for funding.

 

Chairperson: Nadra Ahmed OBE, Executive Chairman, National Care Association

Panellists:
Jonathan Thompson, Head of Public Sector & Healthcare, Barclays
Derek Breingan, Head of Health and Social Care Sector UK, Clydesdale & Yorkshire Bank
Richard Wilson, Regional Director, Future Williams & Glyn / RBS

 

The Your Care Rating survey - what is most important to those choosing care services for their loved ones?
15:00 - 15:45 NEC - Hall 3
Presentation
Senior Research Executive
Ipsos MORI
Ipsos MORI
Ipsos MORI
  • An introduction to Your Care Rating, the largest survey of care home residents and their relatives in the UK
  • What do self-funders think about the care services provided to their loved ones?
  • What are people’s impressions based on, and how does this differ between residents and relatives?
  • What do the results tell us about what turns people off certain options, and what might seal the deal?

Dementia in Care and Housing Theatre

The future of dementia
10:15 - 11:00 NEC - Hall 3
Presentation
  • Expected number of people with dementia in the future and why it’s difficult to count
  • Disease and symptom cures
  • Where and how people with dementia will live
  • Who will provide care; Where funding will come from.
Panel: Keeping people with dementia at home for longer
11:15 - 12:00 NEC - Hall 3
Panel
Chief Executive
UKHCA
Senior Admiral Nurse
Dementia UK

Advice on how to ensure that people living with dementia stay in their homes for as long as possible.

Chairperson: Professor June Andrews

Panellists: Ian Weatherhead, Senior Admiral nurse, Dementia UK
                    Pamela Holmes, Practice Development Manager, SCIE
                    Bridget Warr, Chief Executive, UKHCA

 

 

Panel: How are leading housing providers rising to the dementia challenge?
13:00 - 13:45 NEC - Hall 3
Panel
Head of Dementia Innovation
The Abbeyfield Society
Executive Director
National Care Forum

With the growth of sheltered accommodation and extra care dementia is a daily challenge for housing associations across the country. Some of the leading providers talk about how they are ensuring people with dementia enjoy a high quality of life.

Chairperson: Professor June Andrews

Panellists: Vic Rayner, Executive Director, National Care Forum
                    April Dobson, Head of Dementia Innovation, The Abbeyfield Society

 

Dealing with dementia-related behaviour
14:15 - 15:00 NEC - Hall 3
Presentation
CEO
Age UK - Horsham District

What should housing and homecare providers be prepared for and what are the indicators that show a resident should consider alternative care options?

Supporting housing staff
15:15 - 16:00 NEC - Hall 3
Presentation
Housing Operations Director
Anchor Trust

Housing staff are often helping people with dementia in their own homes and often don't have the same support structures as care homes. How organisations ensure workers feel supported to ensure they are confident in recognising dementia and providing good quality dementia care.

Care in Construction Theatre - supported by Care home environment

Designing to reduce distressed behaviour
10:45 - 11:30 NEC - Hall 3
Presentation
Senior Consultant Dementia Care,
HammondCare

The impact of environmental design on distressed behaviour is a neglected topic. This presentation will look at what we know from research: research from the field of dementia and also that of schools and prisons. Some tentative results from an examination of a few units specifically for people with distressed behaviours will be shared.

Outdoor spaces for people with dementia: basics and detailed design
11:45 - 12:30 NEC - Hall 3
Presentation
Associate Consultant – Architect & Landscape Architect
Dementia Centre, HammondCare

This presentation looks at the existing, often problematic, issues in garden design and access for people with dementia. It then looks at how to get the basic design right in respect of site layout and microclimate. Finally, there is a section on the detailed design considerations to make the outdoor areas safe, fun, healthy and with plenty of activities – so that carers will not worry about the people they are caring for when they go outside – and indeed will be happy to join them. Outdoor spaces designed for people with dementia!

Panel: Using colour and lighting to strike the balance between form and function
12:45 - 13:30 NEC - Hall 3
Panel
MD Drawing Room Interiors
Lighting for Health
Sales & Marketing Director
Panaz Fabrics
Director
HomeSmithes Ltd

There is a balance to be struck between ensuring that design caters for the needs of older people including dementia whilst also respecting the desire of a lot of older people to enjoy something that is tasteful and what they have been used to enjoying in public life.

For example, the contrast between what some would call desirable luxury in boutique design hotel/care homes but others would say are sometimes unsuitable for people with dementia – how do interior designers strike the right balance?

 

Chairperson: Diana Celella, Chairman of the Healthcare Council, SBID

Panellists:
Nuala Morris, Managing Director, Lighting for Health
Carmel Satterthwaite, Sales & Marketing Director, Panaz Fabrics
Jacqui Smith, Director, HomeSmithes Ltd

Panel: Making buildings accessible for older people with varying needs
14:00 - 14:45 NEC - Hall 3
Panel
Centre for Accessible Environments
Foundations
President of the Access Association
Access Association

What considerations should architects be mindful of when designing buildings for older people? What technological solutions and innovations are available to help overcome these challenges?

 

Chairperson: tbc

Panellists:

  • Karen Ross, Centre for Accessible Environments
  • Francis Philippa, Foundations
  • Rachel Smalley, President of the Access Association, Access Association

 

Why isn’t Passivhaus being used more regularly in buildings for older people?
15:00 - 15:45
Presentation
Cowan Eco Design

Passivhaus is being adopted right across the construction industry but isn’t yet common in care homes and sheltered accommodation. This session will look at the benefits to operators and developers in terms of capital and running costs and the quality of living conditions for residents and their families.